New Hope Academy of Gymnastics Policies

 

Enrollment and Sign-Up Policies

Sign-ups for makeup classes, trial classes, or new enrollments are only accepted up to two weeks in advance. Requests exceeding this timeframe will not be accommodated.

 

Makeup Policy

Students are eligible to receive up to two makeup tokens per month. Makeup tokens are valid for two months from the date of issuance. Parents must notify the facility of an absence at least 48 hours in advance to receive a makeup token. If 48 hours’ notice is not possible, parents must notify the facility before the start of the missed class. In such cases, an emergency makeup token will be issued, redeemable only for Open Gym and not for regular class makeups. Makeups are available for excused absences only. There are no prorated tuition adjustments or refunds for any missed classes, including those falling on scheduled holidays.

 

Fees and Discounts

A one-time registration fee is required upon enrollment and is non-refundable. Accounts enrolled in autopay receive a 5% discount on tuition, and siblings are eligible for a 25% discount on their tuition.

 

Drop Policy

Parents must notify the facility with a two-week written notice to drop a student from a class. Written notice can be provided via email, postal mail, or in person at the front desk. Tuition charges will continue during the two-week notice period, regardless of whether the student attends classes during that time.

 

What to Wear

Boys and girls may wear tucked-in T-shirts and shorts or leotards for girls. Students should not chew gum or wear dangling jewelry. Hair must be pulled neatly and securely away from the face and remain up for the entire workout. Girls should avoid wearing bows or large hair ornaments that may cause discomfort. Activity-appropriate footwear should be worn during class. All personal items should be left in cubbies, and jewelry should be kept at home. The facility is not responsible for any lost or stolen items.

 

Arrival and Pickup

Students should arrive no earlier than five minutes before their scheduled class time. Parents must pick up their students on time and notify the facility if they will be late. Students should wait inside the building, and parents are expected to escort them from the building to their car. During peak times, the parking lot can be crowded, so please drive carefully to ensure the safety of all students.

 

General Facility Policies

Parents and students are responsible for adhering to all facility rules and guidelines. The facility prioritizes safety and the enjoyment of gymnastics for everyone. Failure to comply with these policies may result in the termination of services.

 

​